This Cookies Policy sets out the basis on which we, Greenwoods Hotel Management Limited, use cookies and similar technologies on or in relation to our website, https://www.greenwoodshotel.com/ (our website). This Cookies Policy is effective from 5 June 2018.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

Contents

About cookies
List of cookies used
Non-essential cookies
How to accept or reject cookies
Copyright, credit and logo

About cookiesWhat are cookies?
Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Essential and non-essential cookies
Cookies can be classified as either ‘essential’ or ‘non-essential’.
Essential cookies: these are cookies that are either:
• used solely to carry out or facilitate the transmission of communications over a network; or
• strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.

Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

Session and persistent cookies

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.
Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.
Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

First and third party cookies

Cookies can be classified as ‘first party’ or ‘third party’.
First party cookies: these are cookies placed on your device by our website domain.
Third party cookies: these are cookies placed on your device by third party website domains.
If you require further information about cookies in general, please visit www.allaboutcookies.org

List of cookies used
We use the following cookies on or in relation to our website:

Name of Cookie	Essential or Non-essential?	Type of cookie	First or Third party?	Session or Persistent?	Expiry Time	Purpose
test_cookie	Non-essential	Functional	Third party	Session	Closes after browser session ends.	Used to check if the user’s browser supports cookies.
_gat	Non-essential	Functional	First party	Session	End of browser session.	Used by Google to throttle the request rate.
PMC	Non-essential	Functional	Third party	Persistent	2 years	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
ServerPool	Non-essential	Functional	Third party	Session	End of browser session	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
SRT	Non-essential	Functional	Third party	Session	End of browser session	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TACds	Non-essential	Functional	Third party	Persistent	2 months	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TART	Non-essential	Functional	Third party	Persistent	4 days	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TASession	Non-essential	Functional	Third party	Session	End of browser session	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TASSK	Non-essential	Functional	Third party	Persistent	179 days	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TATravelInfo	Non-essential	Functional	Third party	Persistent	13 days	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TAUD	Non-essential	Functional	Third party	Persistent	13 days	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TAUnique	Non-essential	Functional	Third party	Persistent	2 years	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
CM	Non-essential	Functional	Third party	Persistent	10 years	Used for viewing embedded content from TripAdvisor, including payment of referral commission fees an user tracking across websites.
ct0	Non-essential	Functional	Third party	Session	End of browser session	This cookie is set due to Twitter integration and sharing capabilities for the social media.
_ga	Non-essential	Analytical	First party	Persistent	2 years	To distinguish website visitors.
_gali	Non-essential	Analytical	First party	Session	End of browser session	This first party Google Analytics cookie is used by Google Analytics to specify user’s country.
_gid	Non-essential	Analytical	First party	Session	End of browser session	Generates statistical data on how a visitor uses the website.
_hjIncludedInSample	Non-essential	Analytical	First party	Session	End of browser session	This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.
_twitter_sess	Non-essential	Targeting	Third party	Session	End of browser session	Collects anonymous data related to the user’s visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.
external_referer	Non-essential	Targeting	Third party	Persistent	6 days	Collects anonymous data related to the user’s visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.
guest_id	Non-essential	Targeting	Third party	Persistent	2 years	Collects anonymous data related to the user’s visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.
IDE	Non-essential	Targeting	Third party	Persistent	2 years	Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
personalization_id	Non-essential	Targeting	Third party	Persistent	2 years	Twitter cookie used for ad personalisation purposes.

Non-essential cookiesWe use the following types of non-essential cookies on our website:
• Functional cookies
• Analytical (or performance) cookies
• Targeting (or advertising) cookies

Functional cookies

These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:
• a third party session cookie used to check if the user’s browser supports cookies. This cookie is called test_cookie.

• a first party session cookie used by Google to throttle the request rate. This cookie is called _gat.

• third party TripAdvisor cookies are used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites. The cookies used are CM which expires after 10 years, PMC which expires after 2 years, TART which expires after 4 days, TACds which expires after 2 months, TASSK which expires after 179 days, TATravelInfo which expires after 13 days, TAUD which expires after 13 days, TAUnique which expires after 2 years, and ServerPool, SRT, TASession all of which are session cookies.
• a third party session cookie used for Twitter integration and sharing capabilities for social media. This cookie is called ct0.

How to opt in or out from functional cookies
See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from functional cookies
Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device. Legitimate interests: improving your website experience and ensuring our website analytics work correctly and as efficiently as possible.

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:
• Google Analytics cookies to help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address). The Google Analytics cookies used on our website are: _ga which is a persistent cookie and expires after 2 years, _gali which is a session cookie and _gid which is a session cookie. We also use the Google Analytics cookie _gat, which is explained in more detail in the ‘functional cookies’ section above.
• a first party, session cookie to let Hotjar know whether that visitor is included in the sample which is used to generate. This cookie is called _hjIncludedInSample.

More information
Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245
For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/

How to opt in or out from analytical cookies
See the section below entitled How to accept or reject cookies
To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout

Processing information about you contained in or obtained from analytical cookies
Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://www.greenwoodshotel.com/terms-of-use/

Targeting (or advertising) cookies

• Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. We use the targeting cookies for the following purposes on our website:

• third party Twitter cookies collect anonymous data related to the user’s visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service. The cookies used are personalization_id and expires after 2 years, _twitter_sess session cookie, external_referer and expires after 6 days, guest_id and expires after 2 years.

• A third party, session cookie used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. This cookie is called IDE and expires after 2 years.
How to opt in or out from advertising cookies
See the section below entitled How to accept or reject cookies

Processing information about you contained in or obtained from advertising cookies
Legal basis for processing: we process information about you contained in or obtained from advertising cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).  Consent: you give your consent to the purposes for which we process your information using advertising cookies by accepting the use of such cookies via our cookie control tool. For further information on how we use the information gathered from our use of advertising cookies, including profiling and automated decision-making please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://www.greenwoodshotel.com/terms-of-use/
How to accept or reject cookies
There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below.
You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.
You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

Accepting or rejecting cookies

Cookie control tool
You can accept or reject non-essential cookies by using our cookie control tool.

Browser settings
You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History
• Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
• Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.

Existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout
CopyrightThe copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.

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