Cookies Policy
Effective Date: 28/07/25
Last Updated: 28/07/25
Greenwoods Hotel Management Limited ("we", "us", or "our") uses cookies and similar technologies on our website https://www.greenwoodshotel.com ("Website") to improve performance, enhance user experience, personalise content, deliver targeted advertising, and analyse traffic. This Cookies Policy explains what cookies are, what types we use, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help the website remember your actions and preferences over time (such as login, language, and display settings) so you don’t have to keep re-entering them each time you return.
2. Types of Cookies We Use
We use the following categories of cookies:
a. Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core features such as page navigation, secure login areas, and form submissions. You cannot disable these cookies.
Examples include:
- Session cookies
- Security authentication cookies
b. Performance & Analytical Cookies
These cookies collect information about how visitors use our website, such as which pages are most visited and how users interact with content. This helps us measure and improve the site’s performance.
Services used:
- Google Analytics
- Microsoft Clarity
- Meta Pixel (Facebook Analytics)
These cookies may collect anonymised IP addresses and user behaviour data (e.g. time on site, pages visited).
c. Functional Cookies
These cookies allow the website to remember choices you make (such as your region or language) and provide enhanced, more personalised features.
d. Targeting & Advertising Cookies
These cookies track your browsing activity across websites to deliver advertisements more relevant to you and your interests.
We use these cookies to:
- Build custom audiences
- Measure ad effectiveness
- Serve personalised ads across platforms
Platforms used:
- Google Ads / Google Remarketing
- Meta Ads (Facebook & Instagram)
- Microsoft Ads (Bing)
- TikTok Ads
- LinkedIn Ads
- Twitter/X Ads
- Pinterest Ads (where applicable)
These cookies may be set by third-party advertising partners and may use technologies such as pixels or tags.
3. Cookies & Tracking Technologies We Use
Below is a non-exhaustive list of tools that may deploy cookies or similar technologies:
| Tool | Purpose |
|---|---|
| Google Analytics | Tracks website usage, user flows, and conversions |
| Google Tag Manager | Deploys and manages website tags and scripts |
| Google Ads / Remarketing | Serves and personalises ads across the Google network |
| Meta Pixel (Facebook/Instagram) | Tracks conversions and builds remarketing audiences |
| Microsoft Clarity & Ads | Behaviour analytics and advertising via Bing |
| TikTok Pixel | Tracks ad performance and helps retarget users on TikTok |
| Mailchimp | Stores user email preferences and tracks campaign interactions |
| Cloudflare | Improves security and speeds up page delivery |
| CookieYes / Cookiebot | Manages user cookie preferences (if used) |
4. Third-Party Cookies
Some cookies on our website are set by third parties to support advertising and analytics services. These parties may collect data about your browsing activity across different websites and over time.
You can learn more about how these third parties handle your information via their respective privacy policies.
5. How to Control Cookies
You can control or delete cookies in several ways:
a. Using Our Cookie Banner or Consent Tool
When you first visit our site, you will be given the option to accept or reject non-essential cookies. You can update your preferences at any time by accessing the cookie settings link in our website footer.
b. Browser Settings
You can set your browser to block or alert you about cookies. Refer to the help section of your browser for instructions:
Note: Disabling cookies may affect the functionality of our website.
c. Opting Out of Ad Personalisation
You can opt out of personalised ads from many major platforms here:
6. Changes to This Cookies Policy
We may update this Cookies Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Where required by law, we will seek your consent to such changes.
7. Contact Us
If you have any questions about this Cookies Policy or how we use cookies, please contact:
Greenwoods Hotel & Spa
Stock Road, Stock, Essex, CM4 9BE
T: + 44 (0) 1277 829990 (hold for reception)
E: reception@greenwoodshotel.co.uk