Reception area at Greenwoods Hotel with computers and floral arrangements, ideal for representing a Night Porter role.

Full-Time Receptionist (Shift-Based)

Department: Reception

Job Posted Date: 08/05/2026

Application Deadline:

Employment Type: Full Time

To work in a busy front-of-house environment, welcoming guests and ensuring a smooth and professional experience from arrival to departure. You’ll be the first point of contact for visitors, providing exceptional customer service and supporting the wider reception and reservations team.

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Job Description:

As a Receptionist at Greenwoods Hotel & Spa, you’ll be part of a friendly, professional team delivering outstanding service to our guests. Duties include greeting and checking in guests, answering calls and enquiries, managing bookings, processing payments, and maintaining accurate records. You’ll also assist with general guest queries, promote hotel facilities, and help ensure the front desk runs smoothly and efficiently.

Full training will be provided, so previous hotel or reception experience isn’t essential — just a great attitude, attention to detail, and a willingness to learn. The role is fast-paced and varied, ideal for someone who enjoys meeting people and providing excellent customer care.

Skills and Experience Required:

- Friendly, professional manner with excellent communication skills
- High attention to detail and strong organisational abilities
- Confident using computers and learning new systems
- Reliable, punctual, and able to work effectively as part of a team
- A positive attitude and genuine passion for delivering great service
- Full training will be given — previous experience is not required

Salary / Pay Info:

  • Competitive salary based on experience

Hours:

  • Full-time, shift-based role between 7 am and 11 pm, including most weekends on a rota basis.